HARVEX

HARVEX

Privacy Policy

Effective date: October 2025

This Privacy Policy describes how Harvex Trading ("Harvex", "we", "our", or "us") collects, uses, and protects personal information when users access harvextrading.com (the "Platform").

1. Company Information

Harvex Trading
Company number: BE1036228333
Email: info@harvextrading.com
Website: harvextrading.com
Based in Belgium.

2. Scope

This Privacy Policy applies to users of the Harvex B2B platform, including buyers and sellers of fresh produce who register and interact through our Platform.

3. Data We Collect

  • Name, email, phone number, company name
  • Business details (address, VAT or registration number)
  • Account information and preferences
  • Messages through WhatsApp or the Platform
  • Marketing preferences and subscription choices
  • Technical data (browser, device, IP address, logs)

Note: Harvex does not directly collect or store bank or payment details. Payments and KYC/KYB checks are handled by our PSP.

4. How We Use Your Data

  • Create and manage user accounts
  • Enable communication between buyers and sellers
  • Provide support and respond to inquiries
  • Send service updates and marketing communications (if opted in)
  • Improve and maintain the Platform's functionality and security

5. Legal Basis for Processing

  • Performance of a contract (operating user accounts and trades)
  • Legitimate interest (platform security and improvement)
  • Consent (marketing communications)

6. Third-Party Services

We rely on trusted partners to deliver our services:

  • Supabase – database and authentication
  • Vercel – hosting and deployment
  • Stripe – payment processing and KYC/KYB
  • Twilio / WhatsApp – user communication
  • Analytics tools (e.g. Google Analytics) – platform insights

7. Data Storage & Retention

Data is hosted on Vercel servers located within the European Union. We retain data for as long as an account is active or as required by law. You can request deletion at any time.

8. Data Security

We use technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

9. Your Rights (GDPR)

Users have the right to:

  • Access their personal data
  • Request correction or deletion
  • Withdraw consent for marketing
  • Request data portability or processing restriction

To exercise your rights, contact us at info@harvextrading.com.

10. Marketing Communications

We may send occasional updates about new features or offers. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

12. Contact

For any questions about this policy, contact us at: info@harvextrading.com.